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| Student Support Coordinator, College of Business and Economics (CBE) |
| Department / Position Website - http://www3.lehigh.edu/business/default.asp |
| Job Family - Administrative Services |
| Job Function - Provide administrative support to the CBE Undergraduate Office. Complete projects as assigned by the Associate Dean of Undergraduate Programs. |
ACCOUNTABILITIES
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Serve as first contact for the provision of student support in the CBE Undergraduate Office; receive, log and screen each request for support, determine needs, and route promptly and appropriately |
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Stay abreast of information necessary to provide service provision, including policies, deadlines, laws, contact information and hours of associated offices, forms, and information systems
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Recognize and resolve student issues that do not require professional Advisors' or Associate Dean's intervention |
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Provide effective administrative support to Advisors as they manage case interventions and programming for their assigned student groups |
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Coordinate logistics of CBE events and meetings supporting admissions and alumni affairs functions. Accountabilities to include scheduling, transportation, room reservations, invitations, collaterial material development/procurement, attendance, food, and minutes.
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Produce the CBE Annual Student Handbook and academic plan management tools according to content, budget, and timeline specifications; provide administrative support for activities and events related to the peer mentor program
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Coordinate implementation of international programming administered through the CBE Undergraduate Office; provide administrative support for Tauck and other international scholarships/programs
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Support Undergraduate Office team activities as assigned during key academic events and transaction periods
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QUALIFICATIONS
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Associates Degree or equivalent; or equivalent combination of education and experience |
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One to three years related work experience |
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Excellent communication and interpersonal skills |
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Good analytical and decision making skills |
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Ability to manage multiple tasks simultaneously |
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Solid computer skills with experience using word processing, spreadsheet, database and presentation software |
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Successful completion of standard background checks: social security verification, education verification, and national criminal background checks |
SPECIAL CONSIDERATIONS
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Special considerations, if applicable for this position, would be noted on a bulleted list below.
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This position is staffed at 83% of a full time equivalent; working 10 months per year |
Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, gender identity, marital status, national or ethnic origin, race, religion, sexual orientation, or veteran status.
Lehigh University provides comprehensive benefits including partner benefits.
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