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Getting Help

For immediate help and referral, contact the LTS Help Desk: call 610-758-HELP (4357), log into online chat, email, or text 610-616-5910. See the Help Desk block for service hours.

To submit or check the status of a request now, select an option below. Please allow up to one business day for initial response. If you need more assistance choosing the option that best meets your needs, please contact the Help Desk.

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LTS Help Desk

Get immediate assistance with your library and technology questions.

Chat, email, call 610-758-HELP (4357), text 610-616-5910, or come to EWFM Library's main lobby.

Help Desk Normal Service Hours

  • Monday-Thursday 8am-11pm
  • Friday 8am-5pm
  • Saturday 1pm-5pm
  • Sunday 1pm-11pm